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Frequently Asked Questions

How do I make an appointment for service?

Simply give us a call or email.
We'll answer any questions you may have and schedule a time that is convenient for you. Appointments are normally available the same or next day, Monday through Saturday, 8am to 6pm. Sunday service is available for emergencies.

Do you take my appliance or service it here?

Repairs are performed where the appliance is located in your home or business. It is unnecessary to move a major appliance somewhere for even the most complicated repairs. They are designed to be repaired on-site. At the most, it may need to be pulled away from the wall to work behind it.

Washer, Dryer, Refrigerator, Stove and DishwasherWhat is a Service Call charge?

A Service Call is the charge for a repair technician's time, diagnosis and estimation. If you decide to decline or postpone the repairs, the Service Call would be the only charge.

What if my appliance still under warranty?

Major appliances typically come with a one-year warranty from the original date of purchase. If your appliance is still under warranty and needs repair, you should contact the retailer or the manufacturer for their warranty procedure.

I purchased a new appliance. The retailer was supposed to install it upon delivery but they couldn't. Can you install it?

Absolutely! This is very common. Retail appliance delivery will only perform very basic installations.
We have the proper equipment, supplies and expertise needed to fully install your new appliance.       

Is my appliance worth repairing?

Much like cars and trucks, appliance manufacturers design their products to be serviceable. They make parts and data available for repair technicians, several years after a model has been built. Unless the appliance is extremely old or has a rare malfunction that exceeds the cost-benefit threshold, it is generally worth repairing. Of course, the decision to elect repairs is ultimately up to the customer.